WhereAtt Terms of Use

About these terms

These terms apply to the WhereAtt app and service, operated by Milan Štěpánek, an individual based in Brno, Czech Republic ("we", "us"). By creating an account or using WhereAtt you agree to them. How we handle personal data is described separately in our Privacy Policy.

Contact: stepoun83@gmail.com

Your account

• You sign in with a phone number you are entitled to use. Keep access to it secure; you are responsible for what happens in your account.
• WhereAtt is not directed at children under 13. Users under 15 (or the age of digital consent in their country) may use it only with the consent and involvement of a parent or guardian.
• Only invite people to a group who know about it and want to share their location with that group. Nobody joins a group without accepting an invitation. Do not use WhereAtt to track anyone without their knowledge.
• Do not post illegal, abusive or infringing content, and do not try to disrupt, overload or get around the limits and security of the service.
• You can stop using WhereAtt and delete your account at any time (Profile > Delete account).

Free plan and WhereAtt Pro

WhereAtt is free to use with the limits shown in the app. WhereAtt Pro is optional and can be bought through Google Play in two ways: as a one-time purchase ("Lifetime"), which is never charged again, or as a monthly subscription.

Lifetime Pro unlocks the features listed in the app for your WhereAtt account for as long as WhereAtt is operated. It is not a promise that the service will run indefinitely - see "Changes to and end of the service" below.

The monthly subscription renews automatically every month and is charged by Google Play until you cancel it. You can cancel any time in Google Play (Payments & subscriptions > Subscriptions) or from the Pro screen in the app; Pro then stays active until the end of the month you have already paid for. If a payment fails, Google Play may keep Pro active for a short grace period while it retries.

When a subscription ends (it was cancelled and the paid period is over, or the payment could not be collected), the free plan applies again with the same rule as for a refund: you keep the oldest group you own with you and the four members who joined it first; other groups you own are deleted together with their events, chats and photos, and the other members and pending invitations are removed from the kept group. Pro avatar colors, the profile photo and per-group notification settings stop applying. Subscribing again later restores the Pro features, but not deleted groups or content.

A Pro purchase or subscription belongs to the Google account used to pay. You can move it to a new WhereAtt account with "Restore purchase"; one purchase or subscription can be linked to one WhereAtt account at a time.

Refunds

• Within 48 hours of a payment you can request a refund directly from Google Play, which decides on it under its own policy.
• After that, write to stepoun83@gmail.com. We refund Pro when it does not work as described and we cannot fix it, and in the cases described under "Changes to and end of the service". Other refunds are at our discretion. Cancelling a subscription stops future payments; months already started are not refunded pro rata unless the law requires it.
• When a purchase or subscription payment is refunded or charged back, Pro is removed from the account immediately and the free plan applies again with the rule described above.

By buying Pro or starting a subscription you ask for Pro to be unlocked immediately and acknowledge that you therefore lose the 14-day right of withdrawal for digital content and services under EU consumer law. Nothing in these terms limits your statutory rights as a consumer, including your rights if the service is defective.

Changes to and end of the service

WhereAtt is run by one person. We may change, add or remove features, and we may stop selling Pro or discontinue WhereAtt as a whole at any time - for example if running it is no longer economically sustainable, or for legal, security or technical reasons.

If we decide to discontinue WhereAtt, we will announce it in the app and on our website at least 60 days before the service ends, unless a legal obligation or circumstances beyond our control (such as the loss of an essential provider) make that impossible. From the announcement Pro is no longer sold, and we cancel the automatic renewal of all monthly subscriptions, so no further subscription payments are taken. Subscribers keep Pro until the service ends, even after their last paid month is over.

When the service ends, Pro ends with it, because it is a feature of the service and not a separate product. Lifetime Pro is not refunded, with one exception: if you bought it in the 90 days before the discontinuation was announced, you can ask for a full refund at stepoun83@gmail.com until the service ends. Subscription payments are not refunded, because subscribers keep Pro until the end at no further cost.

After the service ends, the app stops working and all accounts and their data are deleted within 30 days, as described in the Privacy Policy.

Availability and liability

We do our best to keep WhereAtt running, but it is provided as it is and may be unavailable, delayed or inaccurate at times. Locations depend on the phone, its settings, GPS and network, and may be missing, out of date or wrong. Do not rely on WhereAtt in emergencies or where someone's safety depends on it - call the emergency services instead.

To the extent permitted by law, we are not liable for indirect damage or for damage caused by outages, inaccurate locations or content posted by other users. This does not limit liability that cannot be excluded by law, such as for damage caused intentionally or by gross negligence, or for harm to life or health.

Ending your use

We may suspend or close an account that seriously or repeatedly breaks these terms, after a warning where reasonable. If we close an account for another reason than a breach of these terms, a Lifetime Pro purchase made in the previous 90 days is refunded and an active subscription is cancelled with the current month refunded.

Changes to these terms

We may update these terms when the app or the law changes. Significant changes will be announced in the app in advance. If you do not agree with them, you can stop using WhereAtt and delete your account.

Law and disputes

These terms are governed by Czech law. If you are a consumer living in another country, you keep the protection of the mandatory consumer laws of that country.

Please contact us first at stepoun83@gmail.com. Consumers can also use out-of-court dispute resolution by the Czech Trade Inspection Authority (www.coi.cz) or the competent body in their own EU country.

Last updated: 2026-09-29